Inside Chobani's growth strategy
How a Yogurt company Bootstrapped Its Way to the Top of the Market
Editorial Note:
I love researching, distilling, and sharing the stories of businesses that beat the odds, learning right alongside you. These letters aren’t polished advice from a know-it-all. They’re a working playbook, built while I’m building. If they help you thrive, that’s the real win. So let’s crack open Chobani’s tale, from a Kurdish immigrant’s gamble on a junked factory to a billion-dollar giant, and pull out the lessons you can use to fuel your own hustle. Juan Salas-Romer
A Flyer in the Junk Pile
South Edmeston, New York, summer 2005. Cornfields hum under a wide sky, and a tattered flyer lands in Hamdi Ulukaya’s mailbox. It’s selling a beat-up Kraft yogurt factory, all rusted gears and locked doors, the sort of place you’d pass without a second glance. Most folks would chuck it. Hamdi does, for a split second, then snatches it back, heart pounding. “I thought they forgot a zero on the price,” he tells Beervana in 2019. To this Kurdish immigrant, it’s not trash. It’s a chance to bring his childhood’s thick, sharp yogurt to a country stuck on sugary mush. This moment sparks Chobani, a billion-dollar outfit born from a shepherd’s kid who saw gold in a scrap heap.
The Shepherd’s Spark: Hamdi Ulukaya’s Drive
Hamdi Ulukaya’s journey begins in 1972 in İliç, Turkey, a rugged corner of Erzincan where his Kurdish family herded sheep and goats. Yogurt filled plates at every meal, scooped from clay pots, woven into life. “No cops, no courts in the mountains,” he says in a 2024 TED interview. “Honor and trust kept us close.” Hauling flocks through snowstorms built his grit, the kind that sticks when the wind bites. His tribe taught him to put people first, to share the load. Those roots became his anchor.
At Ankara University, studying politics, Hamdi turned bold. He ran a newspaper pushing for Kurdish rights, a dangerous move in 1990s Turkey where dissent could mean prison or worse. A brief jail stint showed the stakes. “Some didn’t walk out,” he recalls in a 2023 TED podcast. A stranger’s nudge to try America sent him packing in 1994 with $3,000 in his pocket. Exile steeled him, forging a hunger to prove himself while clutching his heritage. “It sparked a fire,” he tells Time in 2017, a drive to make a mark while holding who he was.
In New York, he wrestled with English and scraped by. He studied at Adelphi University, worked farm jobs, and settled in upstate New York, where the hills echoed Turkey’s mountains. “I was back,” he says in a 2022 Stanford GSB interview. But the yogurt, thin and sugary, was a slap to his roots, an insult to the creamy, tart batches of his childhood. In 2002, he started Euphrates, a feta cheese outfit, on his dad’s advice. It barely paid the rent but taught him dairy’s grind, the long hours and tight margins. Then, in 2005, that flyer for the Kraft plant showed up. His lawyer laughed. “Kraft flopped there. You’re nobody.” But Hamdi, molded by mountain winters and forced from home, saw a shot. With a $1 million loan from the Small Business Administration and some local grants, he bought the place in five months, naming it Chobani, Turkish for “shepherd.”
Hamdi didn’t dream of boardroom suits or fat bank accounts. He wanted to build something real, as he tells Time. His pride in honest yogurt, defiance from his activist days, and outsider’s knack for spotting what others missed fueled his gamble. “I was a shepherd’s kid,” he says in a 2025 Acumen X post. “I knew I could make it work.” His fire burned to create a legacy, to show the world what a nobody could do.
The Big Play: A Shelf That Shook the Game
Hamdi hired four of the plant’s old crew, promising them a stake if they stuck around, and brought in Mustafa Dogan, a yogurt expert from Turkey who knew the craft inside out. For two years, they tinkered in the South Edmeston factory, nailing a recipe free of fake stuff. “We didn’t hurry,” Hamdi says. “It had to be great.” Every batch was a nod to his family’s clay pots, thick and tart with no shortcuts. In October 2007, Chobani’s strawberry Greek yogurt hit a Long Island grocery store. It sold out in days. Customers came back, raving for more. The store reordered, and others called. A spark was catching fire.
Hamdi’s genius was the shelf. Snagging dairy-aisle space next to giants like Yoplait and Dannon was like trying to elbow into a packed bar with a fake ID. Stores charged fees, $1,000 to $25,000 per product, a gut-punch for a startup with no deep pockets. Greek yogurt, mostly Fage, lurked in health food nooks, out of the main action. Hamdi wouldn’t settle. “We paid to be where folks shop,” he tells Harvard Business Review in 2013. Chobani’s cups, sized and priced like the others, stood out with thicker texture, creamier taste, more protein, and no junk. Shoppers grabbed one, compared it to the watery stuff next door, and never looked back.
He kicked off with local chains like Stop & Shop, pitching with samples in hand. “One bite, they were sold,” sales guy Kyle O’Brien says in HBR. Hamdi sneaked into stores, straightening displays to make his cups pop, as Forbes notes in 2017. He was all in, checking shelves like a farmer checks crops. Early wins landed bigger players like Costco and BJ’s by 2009, their high-volume orders proving Chobani wasn’t a fluke. The CHOmobile, a 2010 sampling truck, rolled through festivals, gyms, and college campuses, handing out free cups and stirring online chatter. “Folks did our advertising,” Hamdi says in a 2016 Fast Company interview. Social media lit up with fans posting about this new Greek yogurt, driving demand that pressured stores to stock more. By 2011, Chobani held 30% of the Greek yogurt market, a number that felt like a fever dream for a startup. By 2012, it was America’s top yogurt brand, pulling in $1 billion in sales. One flavor, one shelf, one guy who kept swinging had flipped the dairy game upside down.
The Mess: Holding On Tight
The ride hit bumps. In September 2013, a mold problem, some nasty stuff called Mucor circinelloides, forced a recall. Over 200 folks reported nausea or worse, and the internet blew up. A 2014 Duke University study said the mold could hurt people with weak immune systems, poking holes in Chobani’s early claims it was harmless. Rivals smelled blood, money guys pushed for quick cash, and some board members tried to boot Hamdi. The whole thing could’ve gone belly-up, a make-or-break moment that tested his spine.
Hamdi’s shepherd toughness, built hauling flocks through blizzards and dodging trouble in Turkey, kept him steady. He shelved plans to go public, took back the board, and focused on fixing the mess. He owned the mistake, retooled processes, and got the factory back on track. In 2016, he shocked everyone, giving 10% of Chobani to his 2,000 workers, shares worth thousands each. “They’re the company,” he tells Fast Company in 2017, a move that cemented loyalty when it mattered most. His days as an immigrant, starting with nothing, pushed him further. After visiting a Utica refugee center in 2008, he saw his own struggle in their eyes. By 2018, 30% of Chobani’s crew were refugees, supported with buses, translators, and training. Two Afghan sisters, on the run after their dad was killed, landed jobs at the Idaho plant, their story spreading like wildfire. In 2016, Hamdi started the Tent Partnership for Refugees, roping in 500 companies like Hilton to hire refugees. Chobani turned into a lifeline, not just a yogurt maker, winning back trust and hearts after the mold mess.
The Win: A Spoonful That Shifted Things
Now, Chobani owns 20% of the U.S. yogurt market, with $2 billion in sales, stretching into oat milk, creamers, and La Colombe coffee, bought in 2023. From that dusty South Edmeston factory, Hamdi’s plan grew to Australia, Mexico, and beyond. The Twin Falls, Idaho, plant, the world’s biggest yogurt factory, runs with heart, churning out products that carry his childhood’s taste. “Get your people, community, and product right,” he says in a 2023 TED talk. A shepherd’s kid, once running from danger in Turkey, turned a flyer into a legacy of quality and care, showing a bit of elbow grease can move mountains, one spoonful at a time.
Three Reasons Chobani Won: Product, Placement and Perseverance
Top-Notch Product
Chobani’s yogurt, honed for two years, beat rivals hands down. It sold out in 2007, and store buyers loved it, making those pricey shelf spots worth it. By 2012, it led the market with $1 billion in sales. Tip for Founders: Make something so good it sells itself. A great product opens doors.
Smart Shelf Game
Hamdi put Chobani by Yoplait and Dannon, letting its quality shine. Starting with local stores, he hit Costco by 2009, with the CHOmobile sparking buzz that built a following. By 2011, it had 30% of Greek yogurt sales. Tip for Founders: Get in the spotlight, and use small wins to grab bigger ones.
Heart and Toughness
The 2013 mold mess was rough, but Hamdi’s Kurdish roots kept him grounded. Giving workers 10% of the company and hiring refugees, 30% of staff by 2018, rebuilt trust. His Tent Partnership spread the vibe. Now, Chobani’s a $2 billion giant. Tip for Founders: Stick to your values, share the wins, and you’ll come out stronger.
Last Word
Chobani started with a Kurdish shepherd’s kid, a piece of junk mail, and a taste of home. Hamdi Ulukaya’s drive, sparked in Turkey’s hills, toughened by exile, anchored by care for others, took a dead factory and made it a world-changer. His story’s more than yogurt. It’s a spark that dares you to chase the impossible, grind through the hard stuff, and build something that lasts.
Want to see how your business stacks up to Chobani’s playbook? This is a 5-minute business diagnostic that digs into your growth levers and strategy. A quick gut-check with results and recommendation that’ll make you think, maybe even spark your next big move.
Until the next edition.
Build smart. Build with purpose. Build to thrive.
Juan M Salas-Romer
Disclaimer: The insights and analysis in this article are based on publicly available information, interviews, and reports from various sources. While every effort has been made to ensure accuracy, some interpretations are inferred and may not fully reflect the perspectives of the founder or the complete details of his journey.
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